Terms & Conditions
Last updated: December 14, 2025
These Terms & Conditions (“Terms”) govern your access to and use of the JustPack Canada website (“Website”) and services. By accessing or using our Website, placing an order, or engaging with our services, you agree to be bound by these Terms.
1. About Us
JustPack Canada (“we,” “us,” or “our”) operates as a supplier of backpacks, luggage, and related products for both retail customers and business (B2B) clients, including online sellers and startups.
2. Eligibility & Use of Website
By using this Website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements. You agree not to use the Website for any unlawful or prohibited purpose.
3. Products & Services
By using this Website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements. You agree not to use the Website for any unlawful or prohibited purpose.
4. Orders & Payment
All prices are listed in Canadian Dollars (CAD) unless stated otherwise. Payments must be completed at checkout using approved payment methods. We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or availability issues.
For B2B orders, additional terms such as minimum order quantities, pricing structures, or payment terms may apply and will be communicated separately.
5. Shipping & Delivery
Shipping times and costs are provided at checkout and are subject to our Shipping Policy. Delivery timelines are estimates and may vary due to external factors beyond our control.
6. Warehouse Pickup
Warehouse pickup is available for eligible orders after confirmation. Valid identification and order confirmation are required at pickup.
7. Returns & Refunds
Retail returns and exchanges are subject to our Returns Policy.
Wholesale (B2B) orders are generally final, except in cases of defective or damaged items reported within the specified timeframe.
8. Intellectual Property
All content on this Website, including text, images, logos, graphics, and designs, is the property of JustPack Canada or its licensors and may not be used, copied, or reproduced without prior written permission
9. Limitation of Liability
To the fullest extent permitted by law, JustPack Canada shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website, products, or services.
10. Third-Party Services
Our Website may contain links to third-party services or websites. We are not responsible for the content, policies, or practices of any third party.
11. Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect and use personal information.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page
13. Governing Law
These Terms are governed by and interpreted in accordance with the laws of Canada, without regard to conflict of law principles.